Daniel Holdsworth

Daniel Holdsworth is a seasoned professional with a diverse background in portfolio management, business process consulting, diversity advising, and human resources.

Currently, Daniel serves as the Principal Portfolio Manager - Customer Outcomes at ServiceNow, a role where he leverages his expertise in ensuring customer success and satisfaction.

Prior to his current position, he held the position of Business Process Consultant - Global HR Services at ServiceNow, contributing significantly to the enhancement of HR processes and services.

With a history of public service, Daniel has worked as a Diversity Advisor at the Attorney-General's Department, where he provided valuable insights and guidance on diversity and inclusion matters.

His experience also includes roles at the Department of the Prime Minister and Cabinet, where he served as Assistant Director of HR Help and Projects, HR Help Manager, Procurement Officer, and Accommodation Coordinator, showcasing his versatility and proficiency in various areas.

Beyond his government roles, Daniel has also excelled in the hospitality industry, having worked as an Assistant Manager at Sofitel Brisbane Central, Head Concierge for Suite Services at MLSE, Guest Service Agent at The SoHo Metropolitan Hotel & Residences, and Concierge at Marriott Surfers Paradise Resort and Spa.

With a rich background spanning both public service and hospitality, Daniel Holdsworth brings a wealth of experience and expertise to his current role, making him a valuable asset in driving customer outcomes and enhancing organizational processes.