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Daniel Foley
Service Delivery Manager at Springer Nature
Daniel Foley is an experienced professional with a background in managing support and development of Nature.com's back end, providing customer support for internal publishing applications, and overseeing SLAs.
He has successfully managed the transition of primary publishing platforms and led a team of developers to support major publishing platforms through bug fixes, database requests, and feature implementations.
Daniel is adept at working with developers and analysts across different countries and continents, practicing both Agile/Scrum and Kanban methodologies to ensure efficient support and planned releases.
He studied at John Roan and has held key positions at Springer Nature, Nature Publishing Group, and Sweet and Maxwell.