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Daniel Bullon
Sr. Program Manager, Voice of the Customer
Daniel Bullon is a seasoned Voice of the Customer (VoC) Program Manager with a strong background in natural language and text analysis tools.
He holds a Master of Business Administration (M.B.A.) degree in Marketing from Universidad Latina de Costa Rica and a Bachelor's degree in Social Anthropology from Universidad de Costa Rica UCR.
Daniel's educational background also includes studies at The University of British Columbia.
His professional experience includes roles such as Senior Program Manager for Voice of the Customer at 6sense, Senior Solution Designer at McKinsey & Company, Program Manager for Employee Experience at Amazon, and various positions at Amazon including Product Manager, Program Specialist, Quality Analyst, and Interpreter at Language Line Services.
With a proven track record of extracting valuable insights from large qualitative data sources, Daniel Bullon leverages his expertise in natural language and text analysis to drive measurable results.
His unique combination of skills in business administration and anthropology brings a diverse perspective to his approach in understanding customer needs and enhancing employee experiences.
