Dan Harmon

Dan Harmon is a results-driven leader with a strong focus on personnel development and team building. He possesses excellent skills in measuring and recording team performance, ensuring quality customer service, and fostering strong team building, motivation, leadership, business, and management skills.

Dan also excels in verbal and written communication, coaching, and development. He is adept at working in a fast-paced, multi-tasking, team-based environment and possesses exceptional listening, customer service, problem resolution, analytical, negotiation, presentation, and PC skills.

With a background in call center management, team building, scheduling, and sales training, Dan is proficient in MS Suite programs, LiveChat, and email management. His educational background includes studying Graphic Design, Art & Design at Gibbs College, and earning a Bachelor of Science in Radio and Television Broadcasting Technology/Technician from Temple University.

Dan Harmon has held key positions in reputable organizations such as Senior Manager of e-commerce at Universal Music Group, Director of Customer Success at Wodify, Customer Service Consultant at CH LLC, and Customer Service Manager at Turn5, Inc. His experience showcases his expertise in e-commerce, customer success, and customer service management.