Dan Desrochers

Dan Desrochers is a highly experienced Client Service professional with over 34 years of experience in delivering various client services, digital products, and communications consulting services to SaaS companies, agencies, and Fortune 500 companies globally.

Dan has a natural intuition for technology and hands-on experience in working with domestic, international clients, and remote teams. In his recent role as a Professional Services Manager & Product Expert at Accelo, he successfully implemented, setup, configured, and trained over 280 SMB, large & Enterprise clients globally across different regions.

His background includes expertise in customer/client support, product and project management, services management in the SaaS sector, contracting, consulting, and web development, with a positive impact on B2B projects.

Dan's academic qualifications include pursuing a Ph.D. (abd) at McGill University and completing a Masters degree at the University of Ottawa.

Previously, Dan held key roles such as Product Expert, Professional Services & Implementation Manager at Accelo, Senior Client Services Manager at HDMZ, and Senior Web Application & Digital Solutions Developer | Project Manager at Environmental Analysis Services EAS-SAE. He also served as the Owner, Senior Project Manager, and Web Coordinator at Environmental Analysis Services EAS-SAE.

Currently, Dan is offering Professional Services Consultancy for Accelo deployments and welcomes direct messages for more information on how he can assist.