Damien Greenwood

Damien Greenwood is an accomplished and resourceful manager with extensive experience in Enterprise Level Service Design, Service Management, Project Management, Application Management, Service Introduction/Transition Management, Infrastructure Management, and IT Strategy and Development.

He has a proven track record of consistent achievement in leading IT Services Companies, across various sectors such as Finance, Public services, Central and Local Government, Health, Manufacturing, and IT managed services.

With a solid background in managing end-to-end Service Transition, transitioning support activities, service governance, SLA and OLA negotiations, P&L management, and project management, Damien excels in overseeing multiple internal and external suppliers dispersed across different time zones.

His expertise includes designing service roadmaps, creating bespoke service wraps, team management, re-engineering business processes, and aligning operational support tools.

Damien has managed teams providing Service Management, Application Support, EUC, Infrastructure, and Hosting services to large clients with up to 60k users.

He holds educational qualifications in Public Administration from Wigan College of Technology and St Edmund Arrowsmith High School, Ashton in Makerfield.

Damien's previous roles include IT Contracts Manager at Health Service Executive, ICT Technology Contracts & Partner Manager at Berkley Group, Head of Transition Management, and Senior Service Delivery Manager at Leidos.