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Daley Gore
Director
Daley Gore is a prominent figure in the travel insurance industry, currently serving as the Director at Just Travel Cover (JTC). He has played a significant role in the company's growth and innovation, particularly through the development of unique insurance products.
Professional Background
Gore has been instrumental in introducing Smart Luggage, the world's first parametric lost luggage insurance product, which was launched in partnership with Blink Parametric in August 2021. This innovative product allows travelers to receive automatic compensation for delayed or lost luggage, addressing a common pain point for travelers and enhancing customer experience. Under his leadership, JTC has reported substantial sales growth for this product, with over 10,000 policies sold shortly after its launch.12
Strategic Initiatives
Gore has also overseen strategic acquisitions aimed at expanding JTC's broker network and enhancing its service offerings. For instance, in July 2022, he announced the acquisition of Alpha Underwriting from CPP Secure, which was part of a broader growth strategy to strengthen JTC's position in the travel insurance market.1 He emphasized the importance of providing brokers with access to comprehensive training and support on JTC's portal to facilitate their operations and improve customer service.
Vision and Impact
Gore's vision for JTC includes leveraging technology to streamline claims processes and improve customer satisfaction. He has articulated that products like Smart Luggage not only alleviate customer anxiety during travel but also serve as valuable upselling opportunities within JTC's policy offerings.2 His efforts have contributed to JTC's recognition within the industry, including nominations for awards such as Broker Partner of the Year at the British Insurance Awards.
Overall, Daley Gore's leadership at Just Travel Cover exemplifies a commitment to innovation and customer-centric solutions in the travel insurance sector.