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Dale Struble, PhD
Building Science, Engineering, and Analytic Teams at one of the World's Biggest Companies
Dale Struble, PhD, is a senior leader at Amazon who currently holds the position of Head of the Science, Engineering, and Analytics for Worldwide Defect Elimination in the Customer Service division.2 His career at Amazon has been focused on applying advanced scientific and analytical methods to improve customer service operations.
Professional Background
Dr. Struble has a strong background in mathematics and problem-solving. He describes himself as someone who loves tackling challenging mathematical problems and bringing solutions to life.1 This aptitude aligns well with his current role, which likely involves using data science and analytics to identify and eliminate defects in Amazon's customer service processes.
Education and Expertise
Dale Struble holds a PhD, though the specific field is not mentioned in the provided information. However, given his current role and interests, it's likely in a field related to mathematics, operations research, or a similar quantitative discipline. His expertise appears to lie in areas such as:
- Applied science
- Machine learning
- Data analytics
- Customer service optimization
Career at Amazon
Dr. Struble's career at Amazon has included several leadership positions:
- Head of Global Machine Learning (2020)2
- Head of the Science, Engineering, and Analytics for Worldwide Defect Elimination (Customer Service) (2020 - present)2
In his current role, Dale leads efforts to apply cutting-edge science and engineering principles to improve Amazon's customer service operations on a global scale.3
Recruitment and Team Building
As a leader in his field, Dr. Struble is actively involved in building high-performing teams at Amazon. He has been known to recruit for positions such as Applied Science Manager for the World Wide Defect Elimination Team, seeking individuals to lead cutting-edge scientific initiatives.3
Dale Struble's LinkedIn profile (username: dalestruble) likely provides more detailed information about his professional journey and accomplishments at Amazon.1
