Wayne State University

Eastern Michigan University

Senior Director at XPO Logistics, Inc.

Greater Detroit Area

XPO Logistics, Inc.

Senior Director, Learning and Development

Lead and provide learning solutions for Less-than-A-Truckload (LTL) to drive positive business results.

Director of Learning and Development

Responsible for the comprehensive integration of all Talent Management functions including talent assessment, succession planning, learning & development, organizational change management and employee engagement.

The Andersons, Inc.

Sr. Manager, Talent Management & Learning

Responsible for leadership and management training, program manager for the global reward and recognition program in partnership with OC Tanner. Manage company compliance education courses, facilitate a portfolio of Onboarding and leadership classes. Managed custom eLearning solutions and eLearning program management with learning partners SkillSoft, Root Learning and Allen Interactions. Supported internal managers with 360 assessments, performance consulting, personality assessments and team building.

First Solar

Manager, Global OD & Learning

Responsible for managing US tuition assistance program, wrote and led an education grant which taught Six Sigma certification, Agile Project Management certification, Advanced Manufacturing classes, and primary Theory of Constraints education. Directed the initial design, development and facilitation for the Solar Systems education curriculum. Supported the implementation of PeopleSoft LMS. Facilitated leadership, management and Onboarding courses.

Training Manager, North America

Program Manager for company’s Leadership Academy, Designed and managed, executive distance-education program. Project manager 2006 & 2007 Gallup employee engagement strategy. Project Manager and facilitator for enterprise-wide call center management training. Project Manager for Business Analysis training curriculum. Designed, developed and facilitate BCBSM New Leader Orientation. Facilitator for a portfolio of 8 management & employee development courses.

Blue Cross Blue Shield of MI

Manager, Training-Facilitator, Instructional Designer

Responsible for recruiting, selection and management of the entry-level, High-Potential program and summer interns. Planned employee training seminars and workshops. Researched, designed and trainer of Basic Supervisor education course. Conducted employee orientation and facilitated exit interviews. Managed the Agency’s equal employment opportunity plans.

Senior HR Rep, Training & Development

Trainer for organization-wide focus on customer service and change management. Trained managers on coaching, problem-solving, customer service skills and employee engagement training. Trained front-line employees on interpersonal communication improvement and positive customer interactions.Assisted passengers with ticketing and boarding procedures. Located passengers misconnected luggage and shipping priority cargo.

Delta Air Lines

Trainer and Customer Service Representative

Directed a company size element of 240 soldiers, 15 Drill Sergeants and administrative staff, which trained, counseled and assessed the performance of soldiers attending 14 weeks of Infantry Basic Training.Military Education: Primary, Basic and Advanced Leadership Development schools, Drill Sergeant, Infantry and Paratrooper schools.

Eric Levos

Eric Levos