Francesca Santoro is a driven and accomplished operations management leader with over 20 years of experience in real estate development, hospitality, entertainment, and special events. Her expertise lies in increasing profits and net operating income, introducing operational efficiencies, building brand prestige, managing P&L, and capitalizing on business opportunities. As Vice President of Development & External Affairs at Cape Resorts Group, Francesca is in charge of multi-million dollar budgets and oversees all aspects of development, financial operations, lender reporting, annual business planning, and budget development. She has also served as Task Force General Manager for the Chelsea Hotel, where she developed a fiscal strategy to support long-term growth objectives and stabilization of the asset while re-negotiating $10M in payables and reducing other expenses for YOY improvements. Prior to this, she was the Director of Economic Development at Casino Reinvestment Development Authority, where she managed $1Bn+ in development projects and directed the acquisition of 200+ properties, adhering to government and industry regulations. Francesca is an inspirational leader with a proven track record of success in balancing shareholder interests with long-term organizational vitality.