Sachi Yokose is a highly accomplished professional with extensive experience in customer success, operations management, and product management. Yokose earned a Bachelor's Degree in Political Science from Brown University before embarking on a successful career in the tech industry. She has held various leadership roles at Udemy, a leading online learning platform, including Senior Manager of Customer Experience and Product Manager for Platforms. Yokose also worked at Tulip as Director of Family Care Operations and is currently the Customer Success Lead at Parabola, a cutting-edge data automation platform. Prior to her tech career, Yokose served as Lead Teacher at Teach for America. Her diverse background has equipped her with a wealth of skills, including operations management, customer analytics, technical escalations, and leadership. She is an expert in driving customer success through effective operations management and building relationships with clients.