Nyenrode Business University

Amsterdam University of Applied Sciences

Millfield School

Head of Supply  -  Operations, Process Improvement

Heemstede, North Holland, Netherlands

- Strategic supplier network planning & execution across countries and categories
-  Responsible for supplier production (multi sites) and logistical network performance across EU
-  Continuously monitoring key KPI’s (Revenue, Production quality, Delivery and cost price)
-  Setting up new processes, procedures and digital tooling optimisation for operational teams
-  Manage cross departmental operational and IT projects (Canva, Logistical cost reduction, Same day delivery, IT supplier portal/integrations)
-  Team Management

Disrupting the print industry by creating earth’s largest platform for printed products
            

    
    

    
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Helloprint

Head of Supply Operations

- Setting up a data driven global consumer acquisition strategy / framework / process improvement
-  Create processes and build acquisition features / tooling for global adidas markets
-  Optimising consumer touch points across Adidas E-commerce channels (web, mobile etc)
-  Analysing consumer sign up, opt-in and profile enrichment rates
-  Project manage operational improvements across entities

adidas

Global Senior Manager Digital Operations

- Member of the commercial MT
-  Responsible for the company’s supply auction planning / forecasting and demand alignment
-  Developed a scalable supply framework across countries and categories.
-  Using data to identify to commercial opportunities to grow / reactivate the companies supply base.
-  Responsible for quarterly account manager (60) targets, bonuses and seller rebate payments
-  Continue too scale / improve / automate operational processes.
-  Managing multiple cross departmental projects

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Catawiki

Commercial Operations Manager

- Scaling and designing business processes while keeping the end user in mind.
-  Adding 3 new languages to our product
-  Restructured the translations proces incl. freelancer resource management (100 FTE)
-  Refactored the companies E2E Sales process. From lead generation, account management to reactivation emails
-  Implemented HubSpot

Catawiki is the fastest-growing online auction house in Europe. With over 250 weekly auctions in 60 categories, and 12 million international visitors per month, Catawiki is the site for buying and selling special objects.


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Product Manager

Bonativo an online marketplaces for the best local and independent food producers. Managing the operational side of the business in Amsterdam. Optimising and scaling processes. Due to strategic decision Bonativo closed their Amsterdam office.
-        Responsible for procurement and driver routing
- Initiate B2C marketing initiatives to acquire users and build brand awareness
- Engage partners to scale user growth
-        Managing 2 FTE

Rocket Internet SE

Operations Manager

- Lead, improve, design and deliver digital rider and driver payment processes
- Initiate driver bonus incentive schemes based on # of trips and driver ratings
- Hands-on problem-solving rider and driver queries
-        Managing a team of 3 FTE

Uber

Responsible for Supply Chain KPI reporting activities used to drive improvements and provide BI for the group. Drive OBIEE (Oracle Business Intelligence Enterprise Edition) forward to automate KPI reporting. This is a web based analytical tool.

Liberty Global

Supply Chain Performance Analyst

FlirtSmart is a location based flirt application. FlirtSmart allows you to connect to interesting people in your direct surroundings. Why spend ages on traditional dating platforms while you can actually meet interesting people on the moment itself? FlirtSmart is fun and easy to use. <a href="https://bit.ly/2P3c85I">https://bit.ly/2P3c85I</a>

Responsible for business operations, strategy, partnerships and business development.

FlirtSmart

Co-founder

Responsible for performing process, market analysis and making presentations. Assisting and advising clients with solving complex Supply Chain questions.

Accenture

Supply Chain Business Analyst

Responsible for coordinating logistical activities in the Zoo and guiding the logistics workforce. Besides the operational work, I've analyse the current business processes for improvement opportunities.

Andrew Charnley