Alisha Mawji is an accomplished Customer Success Manager, with over 5 years of experience in the B2B SaaS industry. With a positive and consultative approach to her work, Alisha is skilled in onboarding customers, providing technical support, managing strategic accounts, and ensuring that her clients are satisfied and successful.

Alisha earned her Bachelor's degree in English Language and Literature, General from Concordia University. She has contributed to the growth and success of several organizations, including Thinkific, where she was a member of the Customer Education team, and Zoomforth, where she served as a Customer Success Manager. Before transitioning to the SaaS industry, Alisha worked for WorkSafeBC in various roles, including Health Care Payment Officer and Accounts Clerk.

Outside of work, Alisha has volunteered for The Giving Tree Project, providing operations and project management support. She has also worked as a Supervisor and FOH/Scooper at Earnest Ice Cream.

In summary, Alisha Mawji is an experienced and knowledgeable Customer Success Manager, with a background in English and a successful history in the B2B SaaS industry.