Pallavi Varandani is a Technical Support Representative for WebFOCUS BI and Analytics at ibi, a TIBCO company in New York City. With a Master's degree in Management of Technology from New York University and a Bachelor of Engineering (B.E.) in Computer Engineering from the University of Mumbai, Pallavi is an expert in solving technical issues and providing world-class customer support. She has experience working with organizations such as TIBCO and Information Builders, as well as consulting firms like ODN. In addition to her experience in technical support, Pallavi has also worked as a Data Science Analyst, Data Graduate Research Assistant, Android Application Developer, and Content Developer.

As a Technical Support Representative, Pallavi's goal is to continuously enhance her knowledge and skills in order to meet organizational goals. She is a detail-oriented individual who is passionate about delivering quality service to clients. Pallavi is experienced in handling complex issues and providing satisfactory solutions in a timely manner. Her experience in technical support, data analysis, and software development enables her to understand the needs of the clients and provide effective solutions.