Dave Banaszak is a Senior Manager with experience in support operations, support engineering, and product support. He studied Economics at the University of Illinois at Urbana-Champaign before embarking on a career in the tech industry. Dave has held positions in Sprout Social, Inc., starting as a Support Engineer and working his way up to his current role as Senior Manager. In total, he worked at Sprout Social, Inc. for over six years, earning promotions along the way. Before Sprout Social, Inc., he worked for PracticeMax and StratEx HR, where he held roles as Project Analyst, Customer Support Specialist, and Project Implementation Specialist.

Throughout his career, Dave has demonstrated his expertise in support operations and support engineering. He is passionate about ensuring that customers receive the best possible experience with the products and services they use. His extensive experience in support engineering enables him to manage teams effectively and provide constructive feedback while continuously optimizing for customer satisfaction. Overall, Dave Banaszak is a dedicated and accomplished professional, bringing his skills and passion for customer experience to every role he holds.