Don Peppers is a marketing expert, author, and speaker with a vast background in global enterprise. He is famously known for co-authoring the revolutionary book "The One to One Future," which brought about the CRM revolution. Peppers has written or co-authored various international best-selling books, sold in 18 different languages, and totaling over a million copies. His thought leadership has made him a sought-after speaker, bringing his expertise to many global enterprises through engaging keynote presentations and executive workshops.

Peppers studied at Princeton University, completing his Master's degree in Public Affairs, Foreign Affairs, and a Bachelor of Science in Astronautical Engineering, Engineering Science, and International Affairs at the United States Air Force Academy. He has held various advisory roles in several companies, including Alterna CX, Lucid Green, Uservision, Payactiv, and Evergage. Peppers has also served as an adjunct professor at Menlo College and a board member of SuiteCX, Modem Media Poppe Tyson, and DoubleClick.

As a co-founder of CX Speakers LLC, Peppers continues to impact the marketing and business competition sphere, using his wealth of experience and expertise to teach and advise global enterprises.