Katy Pugh is a qualified English language teacher, editor, proofreader, travel writer, and knowledge management professional. She is an excellent communicator with an innate ability to establish a good rapport with people of all ages. Pugh has taught one-to-one classes, business English, conversation classes, group and exam classes, and is skilled in teaching reading, writing, and speaking. She has also helped learners build their confidence when speaking a new language.

Pugh is also an experienced editor and proofreader. Over her career, she has worked on business reports, university theses, academic articles and books, and websites. In addition to her language teaching and editing experience, Pugh has traveled extensively and has written for travel blogs and online magazines. Her most recent travel writing was for an app advertising Lisbon. Pugh also has expertise in intellectual capital management and project management, along with knowledge management.

Pugh's educational background includes studying for her CELTA at both the International House in London and Lisbon. She also holds a Bachelor of Arts (BA) degree from Rhodes University. Her previous positions include work as a proofreader and language editor at the Madeira Interactive Technologies Institute, freelance English language teacher, learning support assistant at St. Dominic's International School Portugal, travel blogger at Spotted by Locals, and global knowledge management at Mercer.