Karen Napadensky is a professional with a diverse background in customer experience and innovation, with particular expertise in the insurance and healthcare industries. She studied Business Engineering at Universidad del Pacifico and holds a Master's in Customer Experience and Innovation from IE University. Karen has had multiple roles in innovation, digital transformation, and service design, which makes her valuable in her current position as Chief Innovation and Digital Transformation at Auna.

Before her current position, Napadensky served as Lead Innovation and Digital Transformation at Auna and Lead Service Designer-Innovation Lab at Pacífico Seguros. She also has several years of experience in management and support roles at Pacífico Seguros, Huevos La Calera, and Ovosur.

Karen Napadensky has studied and worked extensively in multiple countries, including France and the United Kingdom, which gives her a unique perspective in her field. She is a skilled speaker and has presented on topics related to customer experience and digital transformation in various events and conferences.

Overall, Karen Napadensky is an accomplished professional with a broad skill set and a diverse work background that makes her a valuable asset in any industry.