James Heaney is an experienced Management Consultant with a passion for driving continuous improvement and change in organizations. He has worked for well-known companies such as Macquarie Group and Accenture Australia, where he managed and consulted on various projects related to Agile and Digital ways of working. James holds a Bachelor's degree in Criminology and Criminal Justice from the University of Portsmouth and has also been a former Technical Advisor and Project Executive at the Solicitors Regulation Authority. With a friendly and proactive demeanor, James is known for his ability to work closely with both consultancy and business teams to drive success through new methods like Service Design.

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