Todd Burnham is a top-performing Senior Customer Success Manager and Sales professional with over 10 years of experience, specializing in Enterprise and SMB clients.

With a strong background in SaaS, Todd has a proven track record of increasing client retention and managing at-risk clients effectively.

He has extensive experience leading QBR presentations with C-Level executives and collaborating across departments like Sales, Marketing, Support, Engineering, and Product teams.

Todd Burnham is proficient in a range of tools including Salesforce, PowerPoint, Excel, Gainsight, Jira, and Tableau.

He holds a Bachelor of Arts (B.A) degree from the University of Washington.

Previously, Todd has held key positions including Senior Enterprise Customer Success Manager at Rocket Lawyer, Customer Success Manager at Boost Media, and Account Manager at Kforce Inc. among others.