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Cynthia Wong
People Leader, Product Management, Customer Experience, Business Transformation, Program Management
Cynthia Wong is the General Manager of Customer Experience at Employment Hero.13 Based on her LinkedIn profile, she is passionate about focusing on the customer and finding innovative solutions that balance customer needs and business outcomes.2
Professional Background
Cynthia works for Employment Hero, a company that provides employment-related services. In her role as GM of Customer Experience, she likely oversees initiatives to improve customer satisfaction and engagement with the company's products or services.
Career Focus
Cynthia appears to have a strong customer-centric approach to her work. She is described as:
- Passionate about focusing on the customer
- Interested in finding innovative solutions
- Skilled at balancing customer needs with business outcomes2
Recent Activities
In August 2023, Cynthia posted on LinkedIn about job openings in the Customer Experience (CX) team at Employment Hero. She mentioned that Employment Hero's mission is to make employment easier and more rewarding for everyone.4 This indicates her involvement in recruiting and expanding the CX team at the company.
While specific details about Cynthia's background and career history are limited in the provided search results, her current role and professional focus suggest she has significant experience in customer experience management and leadership within the employment services industry.
