Crystal Furtal

Crystal Furtal is a professional with a diverse background in customer success, lead and business development, adjudication, employee sponsorship, insurance advisory, specialist roles, and collections.

Crystal Furtal holds an Honours Bachelor of Arts degree from the University of Toronto, reflecting her commitment to academic excellence.

Currently, Crystal Furtal serves as a Customer Success Manager at Vena Solutions, where she leverages her expertise to ensure customer satisfaction and loyalty.

Previously, Crystal Furtal occupied key roles at Vena Solutions, including Lead Development Manager and Business Development Manager, showcasing her proficiency in driving business growth and fostering relationships.

Prior to her time at Vena Solutions, Crystal Furtal gained valuable experience as an Adjudication Officer at RBC, demonstrating her analytical skills and attention to detail.

Crystal Furtal also contributed to community initiatives as a Sponsored Employee for United Way at United Way Toronto & York Region, highlighting her dedication to social responsibility and community engagement.

Furthermore, Crystal Furtal has a background in the financial sector, having worked as a Licensed Insurance Advisor for Home and Auto at RBC, where she provided expert guidance to clients on insurance matters.

Her versatile skill set is evidenced by her experience as a Specialist at Apple, where she honed her technical abilities and product knowledge.

Additionally, Crystal Furtal has demonstrated her communication and negotiation skills as a Collections Agent at RBC, underlining her ability to handle challenging situations with empathy and professionalism.