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Crystal Chen
Product Director, Head of Product - Led startups and scale-ups, international growth - Ex-LinkedIn - Technical background
Crystal Chen is a seasoned professional in the field of product marketing and management. Her LinkedIn profile (username: crystalhsc) provides a comprehensive overview of her career and achievements:
Professional Experience
Crystal Chen has held several notable positions throughout her career:
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Director of Product Marketing at Coursera for Business: She worked at Coursera from March 2017 to August 2023, spending 6 years and 6 months in this role.1
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Freelance Consultant: Chen worked as a freelance consultant in London, UK, from March 2016 to February 2017.1
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Communications Director at GRANA: She held this position in Hong Kong from June 2015 to May 2016.1
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Education Program Manager at General Assembly: Chen worked in this role in Hong Kong from December 2013 to June 2015.1
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Global Creative Producer at EF Education First: She spent 3 years and 9 months in this position in Hong Kong, from March 2010 to November 2013.1
Education and Skills
Crystal Chen received her Bachelor of Arts degree from Yale University, studying there from 2005 to 2009.1
She is multilingual, with proficiency in several languages:
- Native or bilingual proficiency in English
- Full professional proficiency in Chinese
- Limited working proficiency in French
- Elementary proficiency in Japanese1
Current Role and Expertise
Crystal Chen describes herself as a "Director of Product Marketing | Series C to IPO PMM Leader | PMA Top 100 Product Marketing Leader | Challenger Storyteller".1 She has expertise in product marketing, particularly in the education technology sector.
Additional Information
Chen is also active on Twitter under the handle @crystalhsc, where she describes herself as a "pm in edtech — hybrid +eng +ux — soft spot for startups".3 She has written about product management and metrics, emphasizing the importance of combining storytelling with data-driven approaches in product development.2
Crystal Chen's career trajectory showcases her growth from roles in communications and education to leadership positions in product marketing, particularly in the edtech space.
