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Crystal Baker
Lead Accessibility Solutions Engineer
Professional Background
Crystal Baker is a dedicated and experienced accessibility teacher and public speaker, known for her ability to bring organization and clarity to complex issues in accessibility. With a deep commitment to transparency and straightforward communication, Crystal has made significant strides in promoting understanding and compliance with accessibility standards such as Section 508, the CVAA, and the WCAG. She has an impressive track record of working in legislative relations and training, which allows her to bridge the gap between technical standards and practical application for various organizations.
Currently, Crystal serves as the Lead Accessibility Solutions Engineer at AT&T, where she leverages her extensive expertise in accessibility to enhance the company's initiatives and compliance efforts. Her previous experience as the Chief Executive Officer at Ability ERG, Inc. showcased her capacity for leadership and her commitment to advocating for individuals with disabilities. Throughout her career, Crystal has held various roles that underline her commitment to accessibility, including her time as a Web Accessibility Solutions Engineer at AT&T, where she played a vital role in ensuring the digital products are accessible to all users.
Education and Achievements
Crystal has a strong educational background that supports her professional endeavors. She earned her Bachelor of Science degree in Psychology, Art, and Communication from the University of Mary Hardin-Baylor, where she developed foundational skills in understanding human behavior, creativity, and effective communication. She further honed her knowledge and expertise by obtaining a Master of Arts degree in Human Services from St. Edward's University. This combination of education equips her with a unique perspective on the needs of individuals in society and the importance of accessibility in various environments.
In addition to her formal education, Crystal has made significant contributions to various organizations and has held leadership positions in numerous committees and councils. Her tenure as Past Noble Grand at the Waxahachie Rebekah Lodge #381 and her roles within the I.O.O.F. Rebekah's demonstrate her commitment to community service and leadership. Her expertise also extends to educational assessment, as evidenced by her experience as a Scoring Leader at the Educational Testing Service, where she relied on her analytical skills to ensure fair and accurate assessment practices.
Notable Achievements
Crystal Baker's career is marked by a plethora of notable achievements that highlight her expertise and unwavering dedication to accessibility and human services. As the Lead Accessibility Solutions Engineer at AT&T, she has been instrumental in developing and implementing innovative solutions that enhance user experiences for individuals with disabilities. Her role allows her to stay at the forefront of accessibility standards, ensuring that AT&T remains compliant and ahead of the curve in promoting inclusivity.
Her adeptness in legislative relations is particularly valuable, as she navigates the intersection of policy and accessibility. Through her advocacy and training efforts, she has helped organizations understand the importance of accessibility and provided guidance on achieving compliance with critical legislation. Crystal's role as Chair at the Accessibility Committee of Texas and Vice Chair at the Accessibility Council of Texas further exemplifies her passion for driving systemic change and ensuring that accessibility remains a priority within state and local governments.
Crystal's diverse work experience also includes serving as the EIR Accessibility Coordinator at the Health and Human Services Commission, where she was responsible for ensuring that electronic and information resources were accessible to all Texans. Her previous role as the EIR Accessibility Coordinator/Council Liaison at the Texas Department of Aging and Disability Services allowed her to foster relationships that promoted a better understanding of accessibility laws and practices among stakeholders. Additionally, her work as a CAFM Specialist at the Texas Department of State Health Services showcased her ability to manage complex information and contribute to health services accessibility.
Crystal's entrepreneurial spirit is evident from her past undertaking as the Owner of Jailed Art, where she likely demonstrated her flair for creativity and artistic vision. As a former Conductor at Rebekah Assembly of Texas, she further expanded her leadership experience, contributing to the organization’s mission of community service and personal development. Her active engagements and contributions to various committees reflect her passion for educating others about the importance of accessibility and the practical steps to achieving it.
In summary, Crystal Baker is a highly skilled accessibility teacher, public speaker, and accessibility solutions engineer dedicated to bringing clarity and organization to the field of accessibility. With her rich educational background, extensive professional experience, and a strong commitment to service-oriented leadership, Crystal continues to make a significant impact in the area of accessibility, setting a high standard for others to follow. Her work and advocacy play an essential role in guiding organizations toward understanding and implementing accessibility standards that enhance the lives of individuals with disabilities.
tags':['Accessibility Teacher','Public Speaker','Accessibility Solutions Engineer','Human Services','Legislative Relations','Training','AT&T','Ability ERG, Inc.','Educational Testing Service','Community Service','Inclusion','Section 508','CVAA','WCAG','Psychology','Art and Communication','St. Edward's University'],
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