Cristen Rafalko
Meet Cristen Rafalko, a seasoned professional with a diverse background in billing, operations, and human resources. After studying Liberal Arts at North Shore Community College, Cristen began her career as a Loan Officer at Eastern Bank before pivoting to telecommunications as a Telecommunications Analyst at Total Solutions Group. She then co-founded Mastercraft Home Solutions before serving as Chief Operations Officer and Vice President - Director of Billing, Operations, and Human Resources at Tsg Global. She has gained vast experience in management, customer service, and finance. Cristen's expertise in operations is evident in her successful track record at Tsg Global where she oversaw its Billing and Operations divisions. Despite working in a hands-on and dynamic industry, Cristen approaches her work with professionalism and friendliness.
