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Craig Ryomoto
Revenue and Growth Executive - Chief Revenue Officer at Thinkific - *we're hiring*
Professional Background
Craig Ryomoto is an accomplished revenue leader with over a decade of experience in the Software as a Service (SaaS) domain and startup ecosystems. His professional journey reflects a strong dedication to fostering high growth and profitability in organizations by leveraging data-driven insights and strategic planning. Having held influential roles in notable companies such as Thinkific, Hootsuite, and Bench Accounting, Craig has consistently demonstrated his passion for providing exceptional customer experiences and developing high-performing teams.
In his current role as the Chief Revenue Officer at Thinkific, Craig is at the forefront of steering the revenue strategy that bridges innovation and execution. His expertise lies not only in his ability to create and execute strategic plans but also in scaling companies to achieve impressive revenue milestones, including accelerating organizations past $100M in annual revenue. Craig’s leadership philosophy is centered around collaboration, empowerment, and a commitment to accountability, ensuring that every team member feels valued and motivated to perform.
Previously, Craig has served in various capacities at Hootsuite, one of the leading social media management platforms globally. During his tenure there, he climbed the ranks from Director of Online Customer Acquisition to Senior Director of Online Growth and eventually to Vice President of Growth. In these roles, he adeptly managed marketing and growth strategies, emphasizing alignment and focus across organizational functions to drive significant revenue increases. His experience also encompasses key roles in advisory capacities at Productlift and Trainerize, where he provided insights on revenue growth strategies that helped shape the direction and success of these businesses.
Education and Achievements
Craig Ryomoto holds a Master of Business Administration (MBA) from Simon Fraser University, a prestigious institution known for nurturing innovative and strategic minds. He also possesses a Bachelor of Science degree with a major in Mathematics and a minor in Statistics from The University of British Columbia, an education that has laid a solid foundation for his analytical and strategic approach in business operations and revenue growth.
His academic background, combined with practical experience, has fostered Craig’s abilities to interpret data and transform it into actionable strategies that drive meaningful results. Recognizing the importance of lifelong learning, he actively seeks opportunities that enable personal and professional development, often sharing his insights and learnings with his team to foster a culture of continuous improvement.
Skills and Expertise
Craig's professional skill set includes a robust understanding of go-to-market strategy and execution, combined with competencies in marketing, growth, inside sales, customer success, business analytics, insights, and revenue operations. His targeted experience entails marketing and selling to consumers and small-to-medium businesses (SMBs) at a global scale, highlighting his versatility in adapting to diverse market demands and strategic objectives.
He has proven his capability in organizational design and operational processes, ensuring that his teams not only meet but also exceed key performance objectives. Throughout his career, Craig has been recognized for driving clarity, focus, alignment, and innovation across teams, resulting in a harmonious environment that fosters creativity and accountability.
Community Engagement and Mentorship
Beyond his professional achievements, Craig Ryomoto is equally passionate about mentorship and community development. He believes in empowering individuals not just within his organizations but also in the broader community. His approach emphasizes active listening, coaching, and resourcing, which contributes to the growth of future leaders in the industry. Craig engages in mentoring relationships that inspire emerging talents, fostering an ecosystem ripe with skilled professionals ready to tackle challenges with confidence.
Through his dedication to both personal growth and the advancement of others, he strives to create a positive impact that transcends his immediate responsibilities.
Conclusion
Craig Ryomoto exemplifies a dedicated and results-oriented leader in the SaaS sector, known for his ability to nurture high growth and sustainable revenue strategies. With a strong educational foundation and diverse professional experience, he continuously inspires organizations to reach new heights while prioritizing exceptional customer experiences and team empowerment. Craig's journey illustrates a remarkable blend of strategic insight, operational excellence, and heartfelt mentorship, making him a distinguished figure in the world of revenue leadership.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.