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Craig Miller
Former Chief Marketing Officer and Chief Product Officer at Shopify
Craig Miller is a prominent figure in the tech and e-commerce sectors, best known for his role as the Chief Product Officer at Shopify, where he served from 2011 to 2020. His tenure at Shopify was marked by significant growth; he helped expand the user base from approximately 15,000 small businesses to over 1 million. He played a crucial role in transitioning Shopify from a shopping cart software to a comprehensive multi-channel commerce platform and was instrumental in taking the company public on the NYSE, making it Canada's largest public company at the time of his departure.12
Early Career and Education
Before joining Shopify, Miller held various product and marketing positions at Kijiji, an eBay company, where he contributed to its rise as one of Canada's most visited websites. He joined Kijiji when it was still in its infancy and grew the team significantly during his tenure.13
Miller holds a degree in Electrical Engineering from McGill University, where he demonstrated entrepreneurial skills by launching an online marketing business to support his studies.3 His early experiences shaped his approach to leadership and product management, emphasizing innovation and growth.
Contributions at Shopify
At Shopify, Miller initially served as the Chief Marketing Officer before becoming the Chief Product Officer. He led various teams, including Product, UX, Growth, Marketing, and Communications. Under his leadership, Shopify's product management team expanded from 5 to 250 members.23 His strategic vision helped position Shopify as a leader in e-commerce solutions.
Current Focus
Since leaving Shopify in 2020, Craig Miller has shifted his focus toward family, friends, and philanthropy while continuing to engage with the tech community through various platforms.4 His insights into marketing and product development remain influential in discussions about e-commerce and technology innovation.