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Craig Dower
CEO and Managing Director at QANTM IP - Company Director - Growth & Transformation - Asia Pacific
Professional Background
Craig Dower is a distinguished leader with a remarkable career spanning over 30 years, showcasing extensive international experience, particularly within the Asia-Pacific region. His career trajectory reflects a powerhouse of transformation and growth across various sectors, including marketing, technology, and intellectual property. Known for his strategic vision and adept management skills, Craig has led multiple ASX-listed companies as CEO and Managing Director, effectively steering organizations towards enhanced profitability and sustainable business practices.
In January 2020, Craig took on the role of CEO at QANTM Intellectual Property, one of Australia's premier intellectual property law firms. His leadership at QANTM follows his impactful two-year stint with Xenith IP Group, where he was instrumental in guiding the firm through a significant change while achieving steady earnings growth. Under his guidance, Xenith embarked on a proposed merger of equals with QANTM, ultimately resulting in its acquisition by IPH Limited—a move that solidified the creation of the world's largest publicly-listed IP firm, marking a significant milestone in the industry.
Before his tenure at Xenith, Craig served as the CEO of Salmat, Australia's leading multi-channel marketing and customer engagement company. Here, he orchestrated one of the largest transformation programs in the company’s history, leading a dynamic team of over 4,000 employees across Australia, New Zealand, the Philippines, and Sri Lanka, driving innovative change that enhanced operational efficiency and market positioning.
Craig’s extensive leadership experience also includes a significant role as President for the Asia Pacific region at Avanade, a global systems integration and digital innovation firm. During his five-year tenure based in Singapore, Craig propelled the company's growth, tripling its business operations within the region and establishing Asia Pacific as the fastest-growing segment of Avanade’s global portfolio.
Education and Achievements
Craig Dower’s educational background complements his broad spectrum of professional experience, providing the foundation for his success as a transformative business leader. His key achievements across different organizations highlight his skill in fostering innovative and high-performing teams, crafting compelling company cultures, and leveraging technology to achieve substantial business outcomes.
Craig has held several prestigious positions throughout his career, demonstrating remarkable strategic foresight and an in-depth understanding of market dynamics. Some of his notable roles include:
- Chairman at Wiise: Here, Craig leverages his comprehensive industry knowledge to guide the company towards exceptional growth and impactful service delivery in the technology space.
- CEO and Managing Director at QANTM Intellectual Property: Leading one of Australia’s foremost intellectual property firms, Craig's leadership underscores his capabilities in navigating complex business landscapes.
- CEO of Xenith IP Group: Transformed the organization during a crucial merger phase that catalyzed its expansion into a larger entity under IPH Limited.
- CEO of Salmat
a transformational agenda that not only improved employee engagement but also enhanced customer satisfaction across multiple markets. - President, Asia Pacific and China at Avanade: A key architect in significantly increasing business value and expanding operational capacity across the Asia-Pacific region.
Achievements
Some of Craig Dower’s most remarkable contributions to organizations include the successful transformation of several companies, leading cross-functional teams to deliver enhanced shareholder value, and developing innovative strategies that adapt to an ever-evolving business environment. His continued commitment to growth is reflected in:
- Developing high-performance teams that align with organizational goals and empower employees.
- Strategically embedding strong company cultures that prioritize ethics, accountability, and collaboration.
- Harnessing cutting-edge technology and data-driven insights to achieve breakthrough performance in competitive landscapes.
- Consistently delivering increased shareholder value through measured risk management and strategic investment.
Outside of his professional commitments, Craig is a family man who enjoys the thrill of sports with his two teenage sons, promoting an active and engaged lifestyle. He balances his dynamic career with personal passions such as music, as a guitarist and vocalist in the rock covers band, the Replacements, where he shares his love for music and performance with fellow enthusiasts. Through his various endeavors, Craig not only exemplifies a successful career path but also endears himself to his community, making significant contributions on both professional and personal fronts.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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