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Craig Allen
Program Manager - Airport Customer Service Strategy and Technology at Delta Air Lines
Craig Allen is a professional working in the airline industry, specifically at Delta Air Lines. He currently holds the position of Program Manager for Airport Customer Service Strategy and Technology at Delta Air Lines.1 Based in Newnan, Georgia, Craig's role likely involves overseeing and implementing strategic initiatives and technological advancements to enhance customer service experiences at airports served by Delta.2
Professional Background
While specific details about Craig's career history are limited, his current position suggests he has significant experience in the aviation sector, particularly in areas related to customer service, airport operations, and technology implementation. His role as a Program Manager indicates that he is responsible for managing projects and initiatives that aim to improve Delta's airport customer service through strategic planning and technological solutions.2
Skills and Expertise
Given his position, Craig Allen likely possesses expertise in:
- Airport operations and customer service
- Project management
- Technology implementation in aviation settings
- Strategic planning and execution
- Customer experience enhancement
Network and Industry Presence
Craig's LinkedIn profile indicates that he has 7 connections on the platform.1 While this number may not reflect his entire professional network, it suggests he maintains a presence in the professional social media sphere, which is common for individuals in managerial roles in large corporations like Delta Air Lines.
It's important to note that this Craig Allen should not be confused with other individuals who share the same name, such as the Craig Allen mentioned in recent news regarding an Atlanta investor indicted in a fraud scheme.3