Donna Morais, CPC-A

Donna Morais is a skilled Provider Configuration Analyst with a passion for data analysis, research, scheduling and coordination, and L&H licensing and contracting. She has expertise in pre- and post-sales experience with back-end office power, identifying data anomalies, and bringing an analytic mindset with strong technical knowledge. As a Certified Excel Power User, she has advanced proficiency in Word, Outlook, ADP Drive & CRM, and OneNote. She is familiar with Access, PowerPoint, Oracle, SAP MM, SharePoint, Docuware, and Salesforce. Additionally, she is a Certified Professional Coder CPC-A, demonstrating her knowledge of medical coding.

Donna's professional background includes prior roles as an Associate Claims Analyst at Greenway Health, Payroll Support Specialist at FieldCore, Customer Service at BIC Graphic USA, Control Tower Administrative Assistant III at UPS Supply Chain Solutions, Sales Support Specialist - Accounts Payable at Group 1 Automotive, Quality Configuration Analyst at Cigna Choicelinx Division, Data Management Analyst at IMS Health, Customer Care Professional at UnitedHealth Group, and more.

With a diverse professional background that includes roles in customer service, sales support, and office administration, Donna is a versatile professional with a breadth of skills and knowledge. Along with her technical expertise, Donna brings a sense of ownership and drive to all her work, passionate about personal credibility, work ethic, accuracy, and thorough diligence.