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Courtney Ng
Justice, Equity, Diversity, and Inclusion Consultant & Writer
Professional Background
Courtney Ng has built a remarkable career centered around equity and opportunity, with an impressive trajectory across various roles in education and community engagement. Currently, she serves as the Director of Community Programs at Wayfinding Partners, where her expertise drives initiatives designed to foster systemic change within nonprofit organizations. Having held multiple positions at Wayfinding Partners since joining the team, she initially started as an Associate Consultant and later progressed to a Consultant role, demonstrating her commitment to community development and her passion for empowering marginalized groups.
Before her time at Wayfinding Partners, Courtney honed her skills at MindOpen Learning Strategies as a Projects & Communications Consultant. Her ability to manage projects and communicate effectively played a key role in supporting educational initiatives aimed at enhancing learning outcomes. Additionally, she lent her expertise at Bottom Line, where she progressed through various roles including College Success Advisor, Senior College Success Advisor, and Success Team Manager. In these capacities, she demonstrated an unwavering commitment to student success and worked diligently to ensure that underrepresented students had the resources and guidance needed to achieve their educational goals.
Courtney’s multifaceted experience in the educational sector is complemented by her role as the Communications Director at the NYC Department of Education, where she utilized her strong communication skills to engage various stakeholders and enhance educational initiatives. Additionally, she served as the Blue Engine Team Coordinator, where she successfully collaborated with educators to improve teaching methods that support student success.
Her early career experiences include working as a Park Ranger with the National Park Service, where she embraced the opportunity to foster a connection between diverse communities and the natural environment. Furthermore, as the Founder of The Mentorship Project at Rice University, Courtney exhibited her commitment to nurturing future leaders by establishing a mentoring program designed to empower students through support and guidance. In her role as Editor in Chief of the Rice Standard, she showcased her adept writing and editorial skills, further developing her ability to communicate effectively within educational and community contexts.
Education and Achievements
Courtney Ng's educational background is rooted in a solid foundation in Anthropology and Archaeology, having earned her Bachelor of Arts degree from Rice University. Her studies equipped her with critical analytical skills and a deep understanding of diverse cultures and societies, which she has applied throughout her professional endeavors. Additionally, she participated in a Spanish Immersion program at the esteemed Pontificia Universidad Católica del Perú, expanding her linguistic capabilities and cultural fluency. This unique combination of education has empowered Courtney to navigate various cultural landscapes and engage effectively with diverse communities.
Beyond her extensive professional experience, Courtney's dedication to community service and systems change is evident in her genuine commitment to creating a world that champions equity. Her core values of honesty, empathy, courage, reflection, and action inform all aspects of her work, driving her to foster meaningful relationships and build inclusive communities. Her approach emphasizes the importance of staying present and engaged, as she believes that the present moment is a valuable opportunity to enact change.
Achievements
Throughout her professional journey, Courtney Ng has made significant strides in promoting equity and opportunity for diverse populations. Her work in educational consulting, project management, and community programming has equipped her with a skill set that enables her to effectively lead initiatives that aim to dismantle systemic inequalities. For example, her leadership at Wayfinding Partners has been instrumental in advancing projects that focus on enhancing access and resources for marginalized groups, emphasizing the need for an inclusive approach to education.
In addition to her professional accomplishments, Courtney prides herself on her ability to communicate effectively, both in writing and verbally. She has a knack for juggling multiple priorities, showcasing her exceptional project management skills that are vital in the fast-paced world of nonprofit work. Her commitment to ongoing learning and professional development further enables her to stay ahead in her field and continually contribute to meaningful change.
As an avid traveler and a proud native New Yorker, Courtney also embodies the spirit of curiosity and an appreciation for diversity in her work. This global perspective enriches her ability to connect with individuals from various backgrounds, making her an invaluable asset in any community-centered initiative.
In summary, Courtney Ng is a dedicated professional driven by a passion for creating equity and opportunity for all. Her extensive career in education and community programming, combined with her strong educational foundation in anthropology, provides her with a unique lens through which she approaches her work. Through her roles at numerous respected organizations, she continues to champion systems change and foster inclusive environments, reinforcing her belief that together, we can build a society where all individuals feel a genuine sense of belonging.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.