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Courtney Carter
Manager, Expert Services ITSM at ServiceNow
Courtney Carter is a seasoned professional with over 12 years of experience in various roles such as Business Analyst, Product Manager, and Business Process Consultant.
She has a passion for problem-solving, communication, continuous improvement, and planning, with a strong belief in making a positive impact on the world.
Courtney draws inspiration from figures like Steve Jobs and values excellence in everything she does, with a mindset that 'good enough' is never an option.
Her educational background includes studying at West Point High School, and she has held key positions in organizations like ServiceNow, GlideFast Consulting, MapAnything, and nCino, LLC.
With a track record of success in IT service management, business process consulting, product management, and software analysis, Courtney continues to seek new challenges and opportunities to grow and excel.
