Mesa Community College

Spokane Falls Community College

AppSec Consultant  -  MSP Account Manager

Matchmake customers with their ideal solutions for their IT environments. I take a personal approach to this by working directly with top decision-makers in the company as well as the leaders in the IT staff to ensure the solution I am providing is not only a perfect fit for the technical team but for the accounting department as well. I am involved with the solution process from the very beginning of the implementation, all the way to the very end, and after for continued support. 

My areas of expertise include: Application Security, Governance Solutions, Software Security, Managed Services (MSP), Managed Security Services (MSSP), Government IT Solutions, Next Generation Firewalls (NGFW), and Endpoint Security/Protection.

Senior Account Executive

Smart Hands technician for the clients in Phoenix AZ, project managed a national technology refresh contract for a client in the health care field. Ran business development efforts for Arizona, worked with sales team to generate new business. Spearhead the business development efforts for all of Arizona. Attend weekly networking events & met with potential clients to work towards strengthening pre-existing contracts and generating new sales.

Pinebreeze Technologies

Project Lead and Business Development Specialist

On-site touch labor supporting HP Bladesystems c7000. Compliant with HP Virtual Connect (VC), Onboard Administrator (OA), Integrated Lights Out (iLO), Virtual Connect Enterprise Manager (VCEM), any many other HP support utilities. Worked with Veritas Netbackup to schedule and monitor backups. Some exposure with networking, HPUX, Linux (RedHat), Windows Server 2008, and Unix. Compliant with My Services and HP Service Manager ticketing systems.

Boeing

Senior Data Center Engineer

Managed a team of help desk support agents for AT&T home internet, TV, and phone services. Trained team members on aspects of customer service, technical support, and procedure compliance. Specialized in irate customer de-escalating. Was tasked to manage significantly troubled customers accounts and to train other agents on the subject.

Corbin Cabrera