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Connor Nguyen-Murphy
Customer Success Manager at HackerRank
Connor Nguyen-Murphy is currently a Customer Success Manager at HackerRank, a position he has held since 2021. He previously worked in the same capacity from 2019 to 2022, focusing on enhancing customer relationships and driving product adoption and growth. His career began in sales, where he initially sold insurance before transitioning to technology and customer success roles.134
Career Path
- Sales Assistant: Connor started at HackerRank in a sales support role, which provided him with foundational experience in customer engagement.
- Customer Success Manager: He advanced to this role, where he is responsible for ensuring customer satisfaction and success with HackerRank's products.
Background
Connor has experience in various customer-facing roles and emphasizes building strong relationships to foster customer loyalty and expansion. His transition from sales to customer success highlights his adaptability and commitment to understanding client needs.2
Personal Insights
Connor has shared insights about his journey on platforms like LinkedIn, reflecting on the importance of work-life balance and personal growth throughout his career transitions.25