Connie Cannon

Connie Cannon is a proficient technical writer and business analyst with a wealth of experience in analyzing intricate systems and processes to provide informative content.

With a strong background in English Literature, Journalism, and Creative Writing, Connie is well-equipped to create various forms of communication tailored to diverse audiences and industries.

Passionate about customer advocacy, Connie excels in understanding and addressing customer needs while identifying opportunities for enhancing processes and usability.

Connie is well-versed in the software development lifecycle, excelling in both Agile and traditional settings, and has a proven track record of collaborating effectively with distributed teams and synchronization with translation/localization schedules.

She stays abreast of the latest tools and techniques, showcasing versatility, resourcefulness, and adaptability in all her endeavors.

Her specialties include Documentation Project Management, User Guides, Training Materials, Reports, Articles, Marketing Collateral, Template and Graphic Design, HTML, XML, Business Analysis, Diagrams, UI Prototypes, and more.

Connie studied English Literature at UC Irvine and has held various roles at prestigious organizations such as Conduent Casualty Claims Solutions, Pacific Dental Services, Utelogy Corporation, SchoolsFirst Federal Credit Union, and many more.