Colin Wilkinson

Colin Wilkinson is an Engineering Manager at Etsy with over 20 years of experience in the technology industry.4 Here are some key details about him:

Professional Background

• Current Role: Engineering Manager at Etsy14
• Experience: Over 20 years in the technology industry
• Specialization: Self-motivated and engaging leader and developer4
• Focus: Obsessed with finding ways to improve and optimize processes4

Work at Etsy

At Etsy, Colin Wilkinson has been involved in various initiatives:

• Customer Support: He has worked on analyzing customer feedback and concerns to improve Etsy's services12
• Efficiency Improvements: Colin's team has used AI tools like Gemini to reduce the process of analyzing customer feedback from 2-4 hours to just 5-6 minutes1
• Product Development: He helps provide feedback to product teams faster, enabling them to build a better shopping experience1

Skills and Approach

Colin is described as:

• Self-motivated and engaging4
• Focused on improvement and optimization4
• Experienced in leveraging data and analytics for decision-making3

Contact Information

While I can't provide direct contact information, Colin's professional profile can be found on LinkedIn under the username "wreckingadm".4

Colin Wilkinson's work at Etsy demonstrates his commitment to using technology and data analytics to improve customer experiences and streamline business processes.