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Cody Wales
Designing Human-centered Experiences
Cody Wales is a versatile professional with a strong background in customer experience and strategy.
With a determination to craft magical experiences, Cody leverages a human-centered approach to address challenges across various industries.
His educational journey includes a Master of Business Administration (MBA) with a focus on marketing and a Bachelor of Business Administration (B.B.A.) with an emphasis on marketing and leadership.
Cody has held key roles in renowned organizations like Pfizer and AdventHealth, contributing to customer experience strategy, service design, and consumer experience design.
His diverse professional experience also includes positions at Joshua Martin Studios and Andrews University, where he showcased his skills in strategy, marketing, and leadership.
Cody Wales is dedicated to empowering organizations to create exceptional experiences by deeply understanding human needs and refining organizational processes.
His expertise lies in driving customer-centric initiatives and fostering meaningful interactions for both employees and guests.
