Cynthia Howard RN PhD LSSBB

Cynthia Howard, RN, PhD, LSSBB, is a seasoned Performance Consultant at Work Smart Consulting, where she specializes in innovative coaching and training for teams and leaders. With over two decades of experience, she focuses on enhancing leadership effectiveness, team development, and resilient thinking within organizations. Her approach incorporates assessments like the Team Performance Inventory and utilizes methodologies from Lean Six Sigma to foster high-performing teams.1

Education and Qualifications

• PhD in Human Development from the University of Maryland College Park (1992-1998)
• MA in Clinical Psychology from Loyola College in Maryland (1989-1992)
• BS in Business Administration from the University of Baltimore (1987-1989)
• Diploma in Nursing from Union Memorial School of Nursing (1974-1977)

Certifications

Cynthia holds several relevant certifications, including:

• Black Belt Lean Six Sigma
• Lean Healthcare
• Strengths Practitioner
• IMPACT Team Performance Inventory

These qualifications support her expertise in coaching and consulting, particularly in improving organizational performance through tailored training programs.1

Professional Experience

Since 1998, Cynthia has been with Work Smart Consulting, where she has developed a reputation for addressing workplace challenges through innovative solutions. Her work emphasizes the importance of aligning team objectives with strategic goals and fostering an environment conducive to continuous improvement.1

In summary, Cynthia Howard is a highly qualified professional dedicated to enhancing team performance and leadership capabilities through her extensive knowledge and practical experience in coaching and consulting.