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Clinton Cohen
iContact BPO
Clinton Cohen is the Chief Executive Officer of iContact (Pty) Ltd, a business process outsourcing (BPO) company based in South Africa. Under his leadership, iContact has grown into an international BPO with thousands of employees across multiple locations, serving clients in the United States, Canada, the UK, and Australia.12 Cohen emphasizes a fun and engaging work environment while maintaining a focus on strategic growth and client satisfaction. He is passionate about youth employment and impact sourcing, which is integral to iContact's recruitment strategy.1
Cohen has been with iContact since 2015 and previously served as a Director at American Credit from 2018 to 2020.5 He is known for his people-first leadership style, motivating his team with positive energy and transparency.4 iContact is part of the Alefbet Holdings Group and positions itself as a boutique BPO provider offering personalized services tailored to client needs.3