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Claudia Ellmer
Area Director of Sales and Marketing - Auberge Resorts Collection - Europe
Claudia Ellmer is a highly experienced professional with a strong background in UHNWI Guest Relation and Customer Relationship Building, focusing on Business Development in various segments, particularly Retail.
She excels in Problem Solving, Teambuilding, Leadership, and possesses fluent proficiency in five languages, alongside impressive system skills and a keen analytical and strategic mindset.
Her expertise extends to Digital Marketing, Marketing, Sales and Customer Relationship, Hotel and Service Industry, Public Relations, Revenue Analysis and Management, Social Media Management, as well as the creation of Budgets, Forecasts, and PL Statements.
With a rich educational background including studies in Tourism Management, Hotel, Marketing, and Economics at Angell Business School, Claudia also holds an Abitur from Ev. Heidehof Gymnasium Stuttgart, a CIM Professional Diploma of Marketing from Cambridge Marketing College, and Ecornell certification in Hotel Revenue Management from Cornell University.
Her career has seen her in pivotal roles such as Director of Sales and Marketing at Four Seasons Hotels and Resorts, Director of Sales and Marketing at Hotel Metropole Monte-Carlo, as well as various other leadership positions in renowned organizations within the hospitality industry.
Claudia's extensive experience includes roles such as Director of Sales, Reservation & Revenue Manager, Corporate Reservation & Revenue Manager, and Front Office Manager in prestigious establishments.
She has also been involved in system implementation and operational roles, demonstrating a well-rounded skill set that covers areas like Advertisement, Market Research and Analysis, PR, and Business Plan creation.
Her track record reflects a commitment to excellence in Revenue Management, Sales, Marketing, and Customer Service, making her a versatile professional with a wide array of capabilities suited to diverse industries.