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Clarissa Desterro
Sales Director @ Fairmont Rio de Janeiro Copacabana at Accor
Professional Background
Clarissa Desterro is an accomplished professional renowned for her extensive experience in the hospitality and sales sectors. With a proven track record of excellence, she currently serves as the Sales Director at Fairmont Rio de Janeiro Copacabana, a member of the renowned Accor group. In this role, she leverages her expertise to drive sales initiatives, enhance customer relations, and ensure the highest standards of service are maintained at one of Rio's most prestigious hotels.
Before her tenure at Fairmont, Clarissa held several key positions within the Accor group, including Sales Director at Sofitel Ipanema. In these roles, she skillfully managed sales teams and developed strategies that significantly improved market positioning and boosted revenue. Her leadership capabilities have consistently contributed to the success of the properties she has worked with.
Her career began with a focus on event management as the Groups and Events Manager at both Iberostar Group and Le Meridien Hotels & Resorts. In these roles, she was instrumental in orchestrating successful events and managing group bookings, which honed her skills in organization and customer service.
Clarissa's diverse career also includes valuable experience as a Sales Manager at Hotel Emiliano, where she played a crucial role in developing the hotel's sales strategy and establishing key relationships with corporate clients.
Education and Achievements
Clarissa Desterro's educational background is as impressive as her professional experience. She holds a Master's degree in Business Administration with a focus on Hospitality Management from Baruch College, City University of New York (CUNY). This rigorous academic training provided her with a deep understanding of business principles, strategic management, and the nuances of the hospitality industry.
In addition to her Master’s degree, Clarissa earned a Bachelor's degree in Business Administration, specializing in Hospitality Management from the prestigious Universidade Estácio de Sá, a leading educational institution in Brazil. Her educational journey began with her studies in English Language and Literature at the Universidade Federal do Rio de Janeiro, where she developed strong linguistic skills that have served her well throughout her career.
These academic endeavors not only equipped Clarissa with essential knowledge in business and hospitality but also fostered her passion for exceptional customer service, which remains at the heart of her professional philosophy.
Notable Achievements
Throughout her distinguished career, Clarissa Desterro has achieved numerous accolades and recognitions. As a Sales Director, her contributions to revenue growth and market expansion have been recognized multiple times within the organizations she has served. Her strategic vision and ability to innovate have made a significant impact on the success of several high-profile events within the hospitality industry.
Clarissa's fluency in both Portuguese and English has enabled her to reach a diverse clientele, making her an invaluable asset in communication and negotiation. Her role as a translator and proofreader at TransPerfect, prior to her full immersion in hospitality, highlights her versatility and commitment to linguistic precision, further enhancing her capabilities in the global marketplace.
In summary, Clarissa Desterro embodies a blend of academic excellence and practical experience, marked by her dedication to the hospitality industry and a keen eye for sales strategy. Her sustained success at prestigious establishments illustrates her commitment to excellence and her profound understanding of the market, making her a notable figure in the world of hotel management and sales.