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Clare Mitchell
Head of Sales, Customer Engagement Centres at The Economist
Clare Mitchell is a highly motivated and experienced vendor manager with over five years of experience in the subscriptions industry. She is an expert in contact centers and has a proven track record of managing outsourcing operations, performance, and customer dialogue. Clare has worked with various organizations such as News UK, RAPP, ACE European Group, and Barclays Insurance in senior management positions. She has a collaborative partnership approach to achieve a pragmatic balance between performance, customer experience, and quality. Clare's success is attributed to her data-driven decision-making skills and evolved communication and interpersonal skills.