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Clare Gmur
Project Manager at Roycon
Clare Gmur is a Project Manager at Roycon with over a decade of experience in project management and change management.12 She specializes in Salesforce implementations and has a strong background in customer care and Salesforce usage.1
Professional Background
Clare's career journey began as a customer care representative who enjoyed using Salesforce to assist customers. This experience laid the foundation for her current role, where she helps clients initiate or expand their Salesforce implementations.1
Key Skills and Responsibilities
As a Project Manager at Roycon, Clare's responsibilities include:
- Coordinating and overseeing successful project deployments that impact operations teams2
- Managing implementations of new and updated systems, processes, and information2
- Building strong relationships with clients1
- Ensuring project engagements are both successful and enjoyable for clients1
Expertise
Clare is particularly knowledgeable about:
- Salesforce implementations, including Sales Cloud, Service Cloud, and Salesforce Field Service1
- Leveraging power users in Salesforce implementations1
- Change management in the context of software deployments1
Her approach emphasizes the importance of involving Salesforce power users early in the implementation process to ensure accurate requirements gathering and smooth adoption.1
