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Claire Lyall
Customer Support Manager @ brightwheel (she/her)
Claire Lyall is a seasoned professional with a diverse background in business administration, customer support, sales, education, and retail.
She holds a Bachelor of Science (B.S.) degree in Business Administration from the prestigious University of California, Berkeley, Haas School of Business.
Currently, Claire serves as the Customer Support Manager at brightwheel, where she leverages her extensive experience to ensure customer satisfaction and retention.
Prior to her current role, she held key positions at prominent organizations such as Macy's, Dot & Bo, Steve & Kate's Camp, Teach For America, Barneys New York, and Universal Pictures International Entertainment.
During her tenure at Macy's, Claire excelled as the Assistant to the EVP Stores and later transitioned to the role of Regional Account Manager, showcasing her versatility in customer success and retention strategies.
Her experience at Dot & Bo spanned various roles including Head of Sales, Manager of Enterprise Accounts, and Account Manager, highlighting her proficiency in sales management and account servicing.
Before venturing into the corporate world, Claire dedicated her time to education as a Pre-K / Kindergarten Teacher with Teach For America, where she honed her teaching skills and developed a passion for nurturing young minds.
Claire also gained valuable insights into the retail industry through her roles as an Assistant Director at Steve & Kate's Camp and as a Planning Intern at Barneys New York, which broadened her perspectives on operational planning and customer experience.
Furthermore, her internship at Universal Pictures International Entertainment equipped her with foundational knowledge in account management and business operations.
With a rich blend of experiences across education, retail, and corporate sectors, Claire Lyall emerges as a dynamic professional with a proven track record of driving success and fostering meaningful customer relationships.