Claire Dong

Claire Dong is a dedicated individual with a strong moral compass and a friendly demeanor, always ready to tackle challenges with confidence and a positive attitude.

She excels in adapting to new tasks and environments, showcasing a keen sense of teamwork and a respectful attitude towards leadership and company principles.

Claire is highly responsible and capable of independent and efficient work. She holds experience in team management, including work scheduling, task delegation, team building, staff evaluations, and on-the-job training.

With a specialization in guest relations and guest services, Claire has a long-standing enthusiasm for working with guests. She is adept at handling guest complaints, requests, VIP accommodations, and problem-solving.

Claire studied Diploma of Business Studies with a focus on Hospitality and International Business at the New South Wales Sydney Institute of TAFE, Australia.

Her professional experience includes roles such as Executive Administration Manager at SHANG YING Global, Executive Assistant to the Managing Director for Asia & Australia at WeWork, Personal Assistant to the General Manager at Hilton Hotels & Resorts, Guest Service Manager at Swissôtel Grand Shanghai, and Duty Manager at 龙之梦丽晶大酒店.