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Claire Chen
Business Value Architect - Process Mining and Optimization - Execution Management Analytics
Claire Chen is a Customer Value Architect at Celonis, a company specializing in process mining and execution management software. In her role, she focuses on helping clients maximize the value they derive from Celonis' solutions by aligning their business processes with the software's capabilities. This involves working closely with customers to understand their needs and challenges, ensuring that they can leverage the technology effectively to drive operational improvements.
Before joining Celonis, Claire Chen held various positions in technology and business development, which equipped her with a strong background in customer engagement and strategic implementation of software solutions. Her expertise lies in understanding complex business environments and translating them into actionable insights that enhance customer experience and operational efficiency.
In addition to her professional achievements, Claire is active on LinkedIn, where she shares insights related to her work and industry trends.