Claire Chen

Claire Chen is a Customer Value Architect at Celonis, specializing in diagnosing inefficiencies and cost leakages in businesses to drive continuous value creation and digital transformation.

With a Master's Degree in Enterprise Risk Management from The Johns Hopkins University and a Bachelor's Degree in Financial Economics from the University of Toronto, Claire has a strong educational background in risk management and financial studies.

Prior to her current role, she held positions at Deloitte, where she focused on Strategic and Cyber Risk, particularly Third Party Risk, working across various industries such as energy, finance, telecommunications, media, and technology.

Claire's expertise lies in process mining and execution management, enabling organizations to excel in analytics and digitization competition, positioning them as industry leaders.

Her professional journey includes roles at Deloitte as a Manager, Senior Consultant, and Consultant, showcasing her progressive career in risk advisory and strategic consultancy.

Before Deloitte, Claire gained experience as an Accounts Receivable/Payment Solutions Analyst at Tim Hortons and served as a Voting Member at the Hart House Finance Committee, demonstrating her diverse skill set and involvement in financial and risk-related activities.