The University of British Columbia

Langara College

Ashton College

Capilano University

Content Creator and Marketing Expert

Focusing on graphic design, social media management, digital content creation, videography, event planning and administrative support to build student engagement and support the overarching goals of the UBC Department of English Language and Literatures.

Communications and Administrative Assistant

Collaborated with corporate sponsors and conducted interviews with industry partners. Wrote compelling articles for the 2022 and 2023 Indigenous Partnerships Success Showcase on a variety of topics including economic reconciliation, land sovereignty, corporate partnerships, intergenerational wealth management, financial trusts, urban Indigeneity and educational opportunities and resources.

Resource Works

Content Writer

Worked with small groups of high school and elementary school students to support them in their academic goals and build writing confidence. Subjects included academic writing, poetry and short stories, literary analysis, and the development of reading and writing skills.

Elite Prep

English Tutor

Contributed to strategic digital marketing goals by creating written and visual content for the company website, external partners, social media channels and email marketing. Executed all copywriting and copyediting needs, and spearheaded the content development strategy to improve online presence and search engine optimization.

Medical Rejuvenation Centre

Senior Copywriter

Crafted relevant and engaging social media content, blog posts, press releases and marketing emails to promote educational programs and services for all of the Ashton Education network partners including Ashton College, TechnoEdge Learning, and Ashton Testing Services. Monitored online engagement and ensured accuracy and professionalism of external communications. Created a steady output of course promo videos, interviews and human interest video content. Recognized as employee of the month in October 2020 and March 2021.

Ashton Education

Digital Content Developer

Uncovered obstacles and created individual action plans to improve students' academic writing skills, analysis, coherency, structure and grammar. Provided feedback on assignments in a variety of areas including literature, social sciences and business communications.

Writing Tutor

Printed tickets, checking accuracy of date, time and seat numbers before giving to customers. Greeted over 200 customers per day and determined the best approach to provide optimal customer service. Prepared daily box office reports detailing numbers, audience response, and any seating issues or customer concerns. Used POS system to enter ticket orders, process payments and issue tickets.

Carousel Theatre for Young People

Box Office Attendant

Developed written and visual social media content for Hootsuite, managed email marketing campaigns in Constant Contact and supervised digital marketing efforts by archiving assets and updating web landing pages. Revamped online presence through engaging product photography, relatable blog features on Wordpress, original videography and graphic design using the Adobe Creative Suite.

Tom Lee Music Canada

Social Media and Email Marketing Manager

Designed lesson plans to foster imagination, encourage respectful play and stimulate diverse learning styles. Adapted teaching strategies to remain inclusive to diverse learning styles. Implemented effective classroom management techniques to provide safe, calm learning environment.

Instructor

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Partnered with the marketing team to plan and execute merchandise placement, sale events and seasonal displays. Mentored team members to enhance professional development, motivation and accountability in the workplace. Completed store opening and closing procedures as a trusted keyholder.

Assistant Manager

Answered phones, facilitated connections with tourism partners, booked tours, compiled daily online transaction records and provided tourists with travel recommendations and directions

The Vancouver Trolley Company

Office Administrator

Corresponded with clients through email, telephone, or postal mail. Kept reception area clean and neat to give visitors a positive first impression. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Provided clerical support to company employees by copying, faxing, and filing documents.

CJ McGillivray