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    Cindy Lemus

    Product Design Manager - Empowering people, scaling design practices and building high impact products.

    Professional Background

    Cindy L is a highly skilled and passionate product designer, known for her innovative approach and dedication to scaling design practices and enhancing product strategies. With a robust background in leading design teams and fostering research practices, Cindy is committed to developing high-impact products that not only meet but exceed user expectations. Her extensive experience spans various roles in reputable organizations, including her current position as Product Design Manager at Jobber, a prominent software company for mobile services. In each of her roles, Cindy has consistently demonstrated her capability to elevate design outcomes through collaboration and strategically aligned results.

    Over the years, Cindy has been instrumental in establishing a high standard for design quality and execution across multiple teams. From her earlier days at Tvo, where she transitioned from a Business Analyst to a Product Strategist, she cultivated skills that have allowed her to bridge the gap between product development and user experience design. This journey encompasses a rich breadth of experience, from mentoring aspiring design leaders at Bridge School to navigating the complexities of design operations at Rapid7.

    Cindy's career is underscored by her belief in empathy, inclusivity, and continuous learning. As a leader, she strives to create safe spaces where creativity flourishes, and diverse perspectives are valued. Her unique leadership style is characterized by her use of candor and humor, making her teams not only productive but also cohesive and empowered.

    Education and Achievements

    Cindy graduated with a Bachelor of Arts from the esteemed University of Toronto, where she developed her foundational knowledge in design principles and communication strategies that would serve her throughout her career. Her educational background supports her professional endeavors, equipping her with the critical thinking skills necessary to approach design with an analytical mindset. This has been particularly beneficial in her various roles—most notably as a Design Operations Manager at Rapid7, where she worked on refining operational processes and enhancing team productivity.

    Throughout her career, Cindy has accumulated a wealth of experience in multiple capacities. She began her journey in the media sector with Tvo, showcasing her versatility as she evolved from a Production Coordinator to a key contributor in Product Development and Innovation. At Pathfactory, Cindy thrived as the Manager of Product Design, leading teams to produce compelling user experiences. Her work as Design Strategy Consultant with firms like Journey Cx and her role as Product Design Lead at Quartermaster Inc. demonstrate Cindy's ability to synthesize user needs with strategic business objectives effectively.

    Cindy’s commitment to nurturing talents in the design field is also prominent through her role as a Product Design Instructor at Bridge School. It is here that she has made a significant impact on the next generation of designers, imparting knowledge and skills to help them thrive in a competitive field. Her passion for design education reflects her belief in the importance of giving back to the community and fostering growth in others.

    Achievements

    Cindy L's propensity for collaboration and communication has led to successful outcomes in each of her roles, establishing her reputation as a formidable product designer. She excels in setting and driving UX and product strategy, ensuring that her designs are not only visually appealing but also seamlessly functional. Cindy's ability to operationalize and scale design practices stands out as one of her key achievements, allowing designers under her supervision to flourish and realize their potential.

    Building inclusive and diverse teams is at the heart of Cindy's approach. She has made significant contributions across her career towards creating environments where everyone feels valued and can co-create effectively. By prioritizing safety and inclusivity in her teams, Cindy has bolstered collaboration, thus leading to creating innovative, user-centric products.

    Outside of her professional undertakings, Cindy enjoys a well-rounded lifestyle. She dedicates her time to training her beloved Samoyed puppy and enjoys exploring the beautiful trails of Ontario, which kindles her appreciation for the environment and balance in life. This love for exploration mirrors her approach to design—believing in the journey of discovery and the importance of connecting with diverse users through thoughtful and considerate design practices.

    Cindy L is someone who stands out in the product design field, embodying empathy, innovation, and a strong commitment to professional growth. Her journey in design is inspiring, making her an excellent partner for any endeavor aimed at creating impactful solutions and navigating the future of design practices.

    If you are interested in learning more about her innovative work in the field of product design, or if you would like to collaborate with her to create inclusive, user-centered solutions, feel free to reach out through her website cindylemus.com or email her directly at cindylemus@gmail.com.

    Related Questions

    How did Cindy L develop her expertise in leading design teams and scaling design practices?
    What strategies does Cindy L employ to foster inclusive and diverse design environments?
    In what ways has Cindy L contributed to design education for aspiring designers?
    How does Cindy L incorporate empathy and humor into her leadership style?
    What impact did Cindy L's role at Jobber have on the company's design strategies and practices?
    Cindy Lemus
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    Location

    Toronto, Ontario, Canada