Cindy Joung

Cindy Joung is a product inclusion professional currently working at Snap Inc. as their first Product Inclusion PM.13 She joined Snap Inc. in May 2022, expressing excitement about her new role and the team she was joining.3

Professional Background

Cindy has over a decade of experience as a product manager in the entertainment and media space.1 Her career in product inclusion includes:

• Founding and leading the product inclusion team at Verizon Media (now Yahoo) in 202014
• Working as Head of Product Inclusion at Yahoo6
• Currently working in Product Inclusion at Snap Inc.45

Education and Location

Cindy Joung graduated from Northwestern University.2 She is currently based in the Greater Chicago Area, though she identifies strongly as a New Yorker, having been based in New York before the pandemic.12

Additional Roles and Interests

Beyond her primary work, Cindy is involved in:

• Community advocacy and employee resource groups1
• Serving as a program director at Gold House, a nonprofit collective focused on accelerating representation and success of the Asian Pacific Islander (API) community1

Expertise and Focus

Cindy's work centers on product inclusion, which she defines as "the practice of applying an inclusive lens throughout the entire product development process".1 She emphasizes the importance of considering diverse perspectives and avoiding exclusionary product decisions that can negatively impact marginalized groups.1

Cindy Joung is passionate about promoting diversity, equity, and inclusion in product development, aiming to create more inclusive and accessible products for all users.