Cindy Ebell

Cindy Ebell is a seasoned professional with thirty-eight years of experience in the Telecommunications Industry.

She has a strong background in leading teams through change and implementing best practices.

Throughout her career, she has excelled in various leadership roles within the Financial Recoveries Collections Environment.

Currently, Cindy leads a team of 5 vendor managers and is responsible for managing business relationships with in-land and near shore 1st party and 3rd party outsourced agencies.

Her expertise lies in successfully implementing best practices, improving processes, and enhancing systems within the industry.

Cindy has a proven track record of implementing new recovery strategies that have led to increased recoveries while reducing operational costs.

In her professional journey, she has served as a Kitchen and Bath Designer at EJ Services LLC, Knova Solutions Customer Contact Center Manager at HCMS Group, Manager Financial Service Credit and Collections Vendor Management, and Manager Vendor Services at CenturyLink.

She is currently seeking new opportunities in Supply Specialist and Vendor Service relationship roles.